Here at Run Trainer we collect data from our users and we like to explain what we collect and of course why.
What do we collect:
Name (FB only)
Last Name (FB only)
Date of birth
Password (encrypted, we can’t read this)
Phone and activity information
Purchases (no payment information)
Runtrainer Version ID
Training locations History / Sessions
If you use Facebook we additionally receive and add to the records:
Facebook ID (to communicate with Facebook server)
Facebook profile picture (avatar)
In the “Personal data” the name and last name are added through Facebook. These form your username automatically for you. So when you register by using Facebook it automatically generates your username for you. When creating a account by email and password these are not needed.
The “Formula data” is for our formula to calculate the calories burnt. You can leave these to the standard values, the app will work but the formula won’t work.
The “Account data” forms the account for you.
The avatar is an extra for your profile, you can leave this blank.
The Achievements are stored automatically so we can load the digital medals you earned.
The Email, Username and Password will give you access to your online profile. When losing your login data you can use your email address to reset the information.
All passwords are encrypted. We can’t read this.
The “Phone and activity” Data is what fill your account and what helps us to run our support.
We use the UDID to determine if the account is still on the right device. If it switches to much it will freeze the account for safety measures.
The login date helps the support to retrieve account and detect strange account behaviour.
Your purchases (The older schedules/pro run options and now the subscriptions) are added to your account. This is because when you switch phones we still want you to be able to use your purchases.
Trial data will make sure that you receive the 7 days of free use of every paid feature. This allows us to track those 7 days.
The Version ID shows what version of the app is last seen on your phone. Often we can help people by letting them know they need to update the app on their device.
The Location History / Session data is what makes up the statistics. We need to keep track of your location data to determine how fast you ran and at what pace. We save the type of training, speed, distance, time, calories and date.
We keep your records. We have a lot of returning runners, sometimes 4-5 years after last running and they have there previous data and purchases ready for them when they decide to pick up the sport again with Run Trainer.
If you wish to have your records deleted then you can request this through [email protected] and we will delete the records from our system. We will ask you to verify that you are the owner of the account.
The data is not shared
We don’t allow external parties to see our data.
What is the data is compromised
We will update our users to change their login information in order to keep it safe.
(Last updated February 8, 2016)
Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
The Services include various location-based features, such as mapping outdoor fitness activities. To provide these location-based features, FitnessKeeper and our partners and licensees may collect, use and share precise location data, including the real-time geographic location of your mobile device. For some third-party partners, such as Google, this information will be shared automatically. For others, such as HealthGraph API and Facebook, this information will only be shared with your explicit permission or if you choose to share it. Note that the location services on Windows Phone 7 is used only for Bing Maps
Non-Identifiable Data: When you utilize the Services, we may receive certain personally non-identifiable information about your use of the Services. Such information, which may be collected passively using various technologies, or via submission of data by fitness devices you have configured to work with the Services, cannot presently be used to specifically identify you. We may store such information ourselves or it may be included in databases owned and maintained by our affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to the Services, the number of visitors to each page of the Services, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, we may conduct research on our end user’s demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregated data with our affiliates, agents and business partners. This aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information:
We will communicate with you through email and notices posted via the Services. These communications may include a series of welcome emails which help inform you about various features of the Services. Please be aware that you will always receive certain emails from us related to the proper functioning of your account. We may send you promotional information unless you have opted out of receiving such information. If you wish to opt-out of receiving promotional emails, please click the “unsubscribe” link at the bottom of the email.
Our Disclosure of Your Personal Data and Other Information:
There are certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, including as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business or assets, Personal Data may be part of the transferred assets.
Service Providers, Agents and Related Third Parties: We sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we may need to provide them with access to certain Personal Data. However, we only provide them with the information that they need to perform their specific function, and these third party service providers will only use your Personal Data to perform the services requested by us.
Legal Requirements: We may also disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
You can use the Services without providing any Personal Data, however, you may not be able to use certain features of the Services.
When You sign up for our Services, we ask you to provide Personal Data. If we want to use this Personal Data in a manner different than the purpose for which it was collected, we will ask for your consent prior to doing so. If we propose to use Personal Data for any purposes other than those described in this Policy and/or in the specific notice provided when you sign up for a certain component of our Services, we will offer you an effective way to opt out of our use of your Personal Data for those other purposes.
Links to Other Websites
We take reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These steps include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store Personal Data. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to us via the Internet.
We restrict access to Personal Data to our employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline if they fail to meet those obligations.
We process Personal Data only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the Personal Data needed to provide or improve our Services. We take reasonable steps to ensure that the Personal Data we process is accurate, complete, and current, but we depend on our users to update or correct their Personal Data whenever necessary.
We regularly review our compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or our treatment of Personal Data by contacting us through this web site. When we receive formal written complaints, it is our policy to contact the complainant regarding his or her concerns.
Access to Information
We strive to keep your Personal Data accurately recorded. Through the Services, we provide you with access to update your profile and revise Personal Data previously submitted to the Services.
If you have any additional questions or concerns about this Policy or our information practices, please feel free to contact us at any time at [email protected].
Run Trainer is your personal running app helping start running or improve your running. With the build 5K, 10K, 15K or half marathon training plans, you'll be guided during your training while listening to your favourite music. Already an experience runner? Create your own training plan or track your next race with the Race mode.